A commitment to providing facilities management services to commercial multi-occupied properties
Established in 1999, Optim Facilities delivers innovative facilities management services in London and across the UK.
Our core objective is to effectively and efficiently manage facilities and day-to-day operational needs, enabling our clients to solely focus on their core business.
With a portfolio of commercial and high-end residential properties we work directly alongside our clients to ensure the smooth running of the buildings with our support desk alongside providing additional service to meet the needs of our clients.
A passion for improving facilities management services for occupiers and clients
Our comprehensive suite of professional services caters to a diverse clientele, ranging from managing agents to commercial property owners
Facilities Management Helpdesk
Our FM Helpdesk provides facilities support to managing agents, Landlord’s and tenants for multi tenanted and high end residential properties. This is the largest part of our company and we are currently providing this service to several managing agents and chartered surveyors. We tailor our FM Helpdesk service to each client to suit and create audit trail. We pair their needs for their property portfolio. Our helpdesk offers a consistent and professional service, freeing up time.
Compliance
We offer the service to track and instruct insurance inspections and Risk Assessments to ensure the property remains compliant.
We offer to track and follow up with appointed contractors on service dates and service remedial works to ensure assets and the property are well maintained.
Consulting
We offer tailor made consultancy services depending on the type of project that you may require.
FM Consultancy includes: Evaluation and Advisory Services, Technical Reliability Analysis, Quality Assurance, Energy Management, Sustainability Management, Risk Assessment of Critical Infrastructure, Contract Document Review, Strategic Plan & Operational Budget.
Building Connections With Suppliers
Our comprehensive service partners allow us to efficiently resolve FM issues across the portfolio and tender works to ensure costs are competitive
Efficient FM Management
- Logging FM issues that fall under the Landlord’s responsibility
- Following up and updating tenants on the progress of reactive works
- Contract Management with supplier – reviewing SLAs and KPIS to ensure an efficient delivery in the service provided
Tenant Communication
- Notifying and arranging access with tenants for PPM maintenance works
- Providing updates on reactive call outs as well as service visit remedial Works
- FM Inspections and feeding back to occupiers and clients when requested
“Optim have always had a pro-active approach and have been key to resolving issues within the properties and deliverying a top tier bespoke service”
Client
CEO, Family Office Client